Communicating with heart

heart-968777_640At one of my Wishful Thinking Women gatherings this weekend we talked about a wonderful way to improve communication with those you love, care about or work with. I first shared this post in 2011, and after talking about it on Saturday, I thought now would be a great time to re-post it. Enjoy!

Would you like to improve your relationships with your kids, your spouse, significant other, friends, extended family and co-workers?

If so, try the method Dr. Martin Seligman describes in his latest book, Flourish: A Visionary New Understanding of Happiness and Well-Being. Seligman is the father of positive psychology and in Flourish he discusses PERMA, the 5 pillars of well-being:

P – Positive emotion (happiness, fun, gratitude);

E – Engagement (flow – loosing ourselves or becoming completely absorbed in our work, our hobbies, or the moment);

R – Relationships (those that touch our hearts, our souls and our minds);

M – Meaning (a sense of purpose and fulfillment in our lives) and

A – Accomplishment (learning and moving forward with endeavors big and small and knowing and using your strengths).

Today, I’m focusing on only one aspect of PERMA – Relationships, and how to create better connections.

Dr. Shelly Gable, a researcher and professor of social psychology at UCSB, took a positive psychology approach to love and marriage research and discovered that how couples celebrate the good times, is a stronger indicator of the strength and resiliency of relationships than how they fight or deal with negative situations. This might not seem like a big deal, but for decades psychologists have been researching and trying to fix conflict or breaks in relationships rather than focusing on what make them stronger.

“Shelly Gable turns all this on its head. She is one of the few who work on what makes a marriage great, and her work holds a crucial lesson for all of us who want to transform a good relationship—marriage, parent, or friendship—into an excellent one.”

Gable developed the chart below to show and categorize how people communicate in response to good news. Read the chart and decide where the majority of your responses fall. (Be honest – awareness is the first step of change!)

Next, observe yourself in action this week to see if your reactions fall squarely where you think they do. If you discover that your actions are not speaking as constructively as you would like, follow these steps and in no time you will be seeing positive results.

  1. Pay attention. Let the person who is talking to you “see” that you are listening. Look them in the eye, turn your body toward them. Smile, laugh, touch them.
  2. Say something positive: “Oh, Susan, that is wonderful.” “I’m so excited for you.” or whatever words work for you. Let your choice of words and the way you say them show your excitement.
  3. Ask questions: “When did you get the good news?” “How did you find out?” And, then follow-up with a sincere “Tell me all the details.” or “You must have been so excited, tell me all about it.” Any words that show your honest interest are the perfect words. You don’t need to overdo it, just ask and then listen – actively. Stay involved in the conversation so the person you care about, can share and savor the good news with you. Let the conversation be all about them.
  4. Suggest a way to celebrate. “Let’s go out to dinner to celebrate.” “Let’s open a bottle of wine.” Let’s go to the movies.” “Let’s . . . ” simply fill in whatever you know the person or child would really enjoy.

If you’re involved in a conversation and you realize that you aren’t responding as you would like, no problem. Simply stop and ask for a do-over. Say something like “You know what, I don’t think I’m being as positive as I can be about your good news, can we start over?” And then, do it. Your listener may be surprised, but will appreciate it.

Active/Constructive communication works so well, you may notice immediate results. Seligman shares a wonderful story in his book about an Army sergeant, who began actively and constructively responding to his young son and reported “about halfway through the conversation, my son interrupted me and said, “Dad, is this really you?” The sergeant’s new approach made his son uneasy at first, but within a few minutes the happiness in the boy’s voice shared just how much his Dad’s attention and approval meant to him. (Seligman has designed and iimplemented a very successful resiliency program for all Army personal, which includes the concept of PERMA.)

Give active/constructive communication a try, and let us know how it works.

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Remembering friends real and otherwise

Patrice Koerper  Life Coach Wishful Thinking Works Reading Characters

Have you ever read a book where the characters were so real that you missed them when their story ended? Or, found yourself thinking about them days after you’ve closed the book on their lives?

I love that feeling. It’s warm and fuzzy, and a lot like a good friendship.

Why not take a moment this week to let your real friends know how much they mean to you? Send a special FB message, write a short email, send a card, or pick-up the phone. It will only take a minute or two, and will no doubt make their day and yours. Positive psychology research shows that maintaining relationships is an important part of a happy life. In a variety of studies close, confiding relationships were correlated with happiness and well-being.

Friendships matters. People feel better and do better when they have at least a few people in their lives they can trust and confide in. Sounds elementary, but the truth is, many folks are walking around the playground of life without anyone to play with, and they’re not as happy as they could be!

If you want to do a bit more to show someone in your life how much you appreciate them, consider writing them a gratitude letter. It’s free, doctor-tested (Ph. D. Docs, that is), and taught in positive psychology classes at universities around the world! I’ve adapted this practice a bit for Mother’s Day and will be sending a dear friend’s Mom a note thanking her for raising such a wonderful daughter. Last year I received a sweet FB message from a friend wishing me a Happy Mother’s Day and sharing what a good Mom she thought I was; I will never forget her kindness or her thoughts. Get creative and enhance your relationships!

In the meantime, I hope you enjoy some great summer reads. I recently finished Sherri Coner’s “Forever the Willows”  – it’s all about friendships, and I’m still missing Jen, Babby, Ivy and Bizzie!

Other Wishful Thinking Works posts you might enjoy . . .

Building a solid support system

Active, Constructive

Gratitude, happiness, a road trip and a wedding

For Wishful Thinking Works services that can enrich your life, click here.

Active, constructive

Would you like to improve your relationships with your kids, your spouse, significant other, friends, extended family and co-workers?

If so, try the method Dr. Martin Seligman describes in his latest book, Flourish: A Visionary New Understanding of Happiness and Well-Being. Seligman is the father of positive psychology and in Flourish he discusses PERMA, the 5 pillars of well-being:

P – Positive emotion (happiness, fun, gratitude);

E – Engagement (flow – loosing ourselves or becoming completely absorbed in our work, our hobbies, or the moment);  

R – Relationships (those that touch our hearts, our souls and our minds); 

M – Meaning (a sense of purpose and fulfillment in our lives) and

A – Accomplishment (learning and moving forward with endeavors big and small and knowing and using your strengths).

Today, I’m focusing on only one aspect of PERMA – Relationships, and how to create better connections.

Shelly Gable, an assistant professor of psychology at UCLA, took a positive psychology approach to love and marriage research and discovered that how couples celebrate the good times, is a stronger indicator of the strength and resiliency of relationships than how they fight or deal with negative situations. This might not seem like a big deal, but for decades psychologist have been researching and trying to fix conflict or breaks in relationships rather than focusing on what make them stronger.

“Shelly Gable turns all this on its head. She is one of the few who work on what makes a marriage great, and her work holds a crucial lesson for all of us who want to transform a good relationship—marriage, parent, or friendship—into an excellent one.”

Gable developed the chart below to identify and categorize how people communicate in response to good news. Read the chart and decide where the majority of your responses fall. (Be honest – awareness is the first step of change!)

 

Next, observe yourself in action over the weekend and the next week or so, to see if your reactions fall squarely where you think they do. If you discover that your actions are not speaking as constructively as you would like, follow these steps and in no time you will be seeing positive results.

  1. Pay attention. Let the person who is talking to you “see” that you are listening. Look them in the eye, turn your body toward them. Smile, laugh, touch them.
  2. Say something positive: “Oh, Susan, that is wonderful.” “I’m so excited for you.” or whatever words work for you. Let your choice of words and the way you say them show your excitement.
  3. Ask questions: “When did you get the good news?” “How did you find out?” And, then follow-up with a sincere “Tell me all the details.” or “You must have been so excited, tell me all about it.” Any words that show your honest interest are the perfect words. You don’t need to overdo it, just ask and then listen – actively. Stay involved in the conversation so the person you care about, can share and savor the good news with you. Let the conversation be all about them.
  4. Suggest a way to celebrate. “Let’s go out to dinner to celebrate.” “Let’s open a bottle of wine.” Let’s go to the movies.” “Let’s . . . ” simply fill in whatever you know the person or child would really enjoy.

If you’re involved in a conversation and you realize that you aren’t responding as you would like, no problem. Simply stop and ask for a do-over. Say something like “You know what, I don’t think I’m being as positive as I can be about your good news, can we start over?” And then, do it. Your listener may be surprised, but will appreciate it.

Active/Constructive communication works so well, you may notice immediate results. Seligman shares a wonderful story in his book about an Army sergeant, who began actively and constructively responding to his young son and reported “about halfway through the conversation, my son interrupted me and said, “Dad, is this really you?” The sergeant’s new approach made his son uneasy at first, but within a few minutes the happiness in the boy’s voice shared just how much his Dad’s attention and approval meant to him. (Seligman has designed and is implementing a very successful resiliency program for all Army personal, which includes the concept of PERMA; I will share more about it in a future post.)

Give active/constructive communication a try, and let me know how it works. I want to hear all about it!

 

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